a little something extra
Sometimes your business needs a little something beyond the feed. A newsletter worth opening, a logo refresh, business cards you’re proud to hand over or menus that look as good as what’s on them. Our extras cover email marketing, design, print and promotional materials, with each project quoted to suit what you need.
Want the inside scoop on your customer experience, too? Our secret shopper service lets us step into your customers’ shoes, from the first enquiry to the final goodbye. You’ll get confidential, constructive feedback on what’s working and where a few small changes could make a difference. Book either service on its own or add it to your socials package, consider us your extra pair of hands, eyes and occasionally very convincing customers.
A LITTLE EXTRA?
Optional add-ons Individually quoted
Your marketing wish list doesn’t have to stop at socials.
Need a newsletter, a new logo or menus that match your feed? Add a little extra support to either package or book a project on its own.
Extra social content: Additional posts, carousels, reels and Story sets.
Extra shoot time: More time on location or an additional location.
Additional platforms: Content planning and posting for other social accounts.
Community management: Help responding to comments and messages during agreed hours.
Email marketing: Newsletters, promotions, campaign design and setup.
Logo and branding design: A new logo or a refresh of your existing look.
Business cards: Design that makes a good first impression.
Print materials: Flyers, brochures, menus, service lists, vouchers and stickers.
Promotional materials: Artwork for posters, signage and branded merchandise.
You’ll receive a quote outlining the work, revisions and any printing, production or platform costs before we begin.
THE INSIDE SCOOP
Secret shopper service - Individually quoted
Ever wondered what it’s like to be your customer?
We visit or enquire as an everyday customer to give you a fresh perspective on your business. From first impressions and friendly hellos to bookings, purchases and follow-up, we look at the details that shape the experience.
What’s included:
A briefing to agree on what you’d like assessed.
One agreed visit, booking or enquiry.
Observations on presentation, communication and customer service.
A confidential written report highlighting strengths and opportunities.
Practical recommendations and a follow-up chat to talk them through.
Each assessment is tailored to your business. Any meals, purchases, services or travel costs are agreed on separately before booking.
YOU RUN THE BUSINESS, WE MAKE IT LOOK GOOD.
Complete the form, hit send, and let’s do this!